🔄 Returns & Issues
I truly hope you love your order! Every product in this shop is made especially for you — but if something isn’t right, I’ll do my best to fix it 💌
🚫 No returns or exchanges (made-to-order)
All products are made to order and fulfilled by Printful, which means I don’t keep stock and can’t accept general returns or exchanges for:
Choosing the wrong size or item
Changing your mind
Minor variations in color or print position
Please be sure to double-check product details and sizing before you order. If you're unsure, feel free to message me before purchasing!
😢 Something arrived damaged or wrong?
If your item arrives damaged, misprinted, or you received the wrong item — I’m so sorry!
Since all items are printed and shipped by Printful, I work directly with them to solve these issues quickly.
📩 What to do:
Please email me at [oles0025@gmail.com] within 7 days of receiving your order with:
Your order number
A clear photo of the issue
A short description of what’s wrong
Once I have that, I’ll submit a replacement request to Printful and keep you updated 💖
🕒 Time limit
Claims for misprints, damages, or wrong items must be submitted within 7 days of delivery, so please don’t wait too long to check your package!
📦 Can I send it back?
No physical returns are required in most cases. Since Printful handles fulfillment, they usually process replacements directly — so you won’t need to return anything unless specifically requested.
🙏 Thank you for understanding
As a small independent artist, I really appreciate your patience and support! Every order helps me keep creating, and I’m here to make sure you’re happy with your experience.