💬 Frequently Asked Questions

🛍️ What kind of products do you sell?

I sell art prints, stickers, mugs, t-shirts, standees, plushies, books, and other illustrated goodies based on my original artwork.

All designs are created by me and produced through trusted manufacturing partners depending on the product type.

🎨 Are your products made by you?

Yes — all artwork and designs are created by me, Themythicalangel. I draw everything myself using both traditional and digital tools.

Production and fulfillment are handled by professional partners or shipped directly by me, depending on the item.

🌍 Can I view the site in other languages?

Yes — the site is available in English, Danish, and Italian.

Use the language selector at the top-right of the page.

If you don’t see it right away, wait a moment or scroll slightly and it should appear.

If the page doesn’t switch immediately, give it a moment to load or try refreshing the page.

🚚 Do you ship internationally?

Yes! I ship worldwide 🌍

Some products are shipped from international production facilities, while specialty items may ship directly from Denmark.

Shipping carriers and delivery times vary depending on destination.

⏱️ How long will my order take to arrive?

Most items are made to order and ship within 2–5 business days.

Estimated delivery times:

Denmark: 2–4 days
Europe: 5–10 days
Rest of the world: 7–21 days

Delivery times are estimates and may vary due to customs, holidays, or carrier delays.

📦 How much is shipping?

Shipping costs depend on your location and the type of product ordered.

Standard products have flat-rate shipping.

Specialty products (such as standees, plushies, and books) use weight-based shipping.

Final shipping cost is always calculated at checkout.

🧾 Do you offer returns or exchanges?

Because most products are made to order, I generally do not offer returns or exchanges for size selection or change of mind.

For specialty products shipped directly by me:

• Returns are only available within Europe
• Returns must be shipped via PostNord
• Buyer covers return shipping costs
• Item must be unused and in original condition

Due to high international shipping costs, I am unable to accept general returns from outside Europe.

If your item arrives damaged or incorrect, please contact me within 7 days and I will make it right 💌

🌟 What happens if something I order goes out of stock?

In rare cases, if an item becomes unavailable after your order is placed, a very similar alternative product may be used.

I always ensure any replacement is of equal or higher quality to avoid unnecessary delays.

🖼️ What paper do you use for your prints?

Art prints are printed on high-quality matte paper (200–250gsm) for vibrant color and a smooth finish.

💧 Are your stickers waterproof?

Yes! My stickers are printed on durable, water-resistant vinyl — perfect for laptops, bottles, notebooks, and more.

💳 What payment methods do you accept?

I accept PayPal and credit cards (securely processed through PayPal).

All transactions are encrypted and handled by trusted payment providers.

💌 Do you offer commissions?

Not through this shop.

However, I do accept custom illustration work through my Portfolio site and offer commission services on my VGEN account — feel free to check those out if you're looking for something personal ✨